Privacy Policy

Effective Date: 10/13/2026

Introduction

DESIGN & INTERLIVING LLC (“us”, “we”, or “our”) respects your privacy and is committed to protecting your personal information. Design & Interliving LLC operates under the brand name Kitchen Design NYC. This privacy policy (the “Policy”) explains how we collect, use, and share your personal information when you visit and use our website www.kitchen-design-nyc.com (the “Website”) and interact with us through social media platforms such as Instagram, Pinterest and LinkedIn. By using the Website, you consent to the collection, use, and sharing of your personal information as described in this Policy.

Information We Collect

We may collect the following types of personal information from you when you use the Website:

Contact information, such as your name, email address, and phone number
Demographic information, such as your age, gender, and interests
Information about your use of the Website, such as your browsing history and search queries
Other information that you voluntarily provide to us, such as feedback or survey responses

When you purchase services, request kitchen assessments, submit project information, or use our planning tools, we may also collect project-related information, including floor plans, measurements, drawings, appliance specifications, photographs, uploaded documents, order references, and other information necessary to provide the requested services.

1. Essential Wix Cookies:

Take a look at the table below to see which cookies are placed by Wix.com. Please note that the collection and use of your information by third parties are subject to their respective privacy policies and practices. We recommend reviewing the privacy policies of these third parties to understand how they handle your data. We do not control the data collection and processing practices of third parties, and their activities are not governed by our privacy policy.

Wix Privacy Policy.

XSRF-TOKEN: Used for security reasons | Duration: Session | Cookie Type: Essential
Hs: Used for security reasons, Duration: Session | Cookie Type: Essential
svSession: Used in connection with user login | Duration: 12 months | Cookie Type: Essential
SSR-caching: Used to indicate the system from which the site was rendered | Duration: 1 minute | Cookie Type: Essential
_wixCIDX: Used for system monitoring/debugging | Duration: 3 months | Cookie Type: Essential
_wix_browser_sess: Used for system monitoring/debugging | Duration: Session | Cookie Type: Essential
consent-policy: Used for cookie banner parameters | Duration: 12 months | Cookie Type: Essential
smSession: Used to identify logged in site members | Duration: 12 months | Cookie Type: Essential
TS*: Used for security and anti-fraud reasons | Duration: Session | Cookie Type: Essential
bSession: Used for system effectiveness measurement | Duration: 12 months | Cookie Type: Essential
wixLanguage: Used on multilingual websites to save user language preference | Duration: 30 minu12 month | Cookie Type: Functional

Source: Wix.com Cookies and Your Wix Site | Help Center | Wix.com

2. Contact Form

We also use a contact form on our website that allows you to contact us directly with questions or inquiries. The contact form may collect your name, email address, phone number, and message.

Cookies and Other Tracking Technologies

In addition to essential Wix cookies, our Website uses cookies, pixels, scripts, embedded content, application programming interfaces (APIs), and similar technologies to support website functionality, understand visitor interactions, improve our services, and measure advertising performance. These technologies may collect information such as IP addresses, device and browser details, page visits, session information, interactions with website content, and conversion events.

Essential Technologies

We use Wix and Usercentrics for Wix to support website security, core functions, session management, and cookie preference management. Security services such as Cloudflare Turnstile may also be used to protect forms and website functionality from automated abuse.

Functional Technologies

We use services including Wix Chat, Wix CMS, Fillout forms, Google Reviews Pro, HappyWords, social-sharing integrations, and embedded video services such as YouTube to provide interactive features and display website content. External resources, including Google Fonts, Bunny Fonts, and supporting scripts, may be requested to display fonts and other website elements. Embedded services may receive technical information when their content loads or when visitors interact with them. We also use third-party website infrastructure and supporting services, including Zite for embedded website functionality and Sentry for technical error monitoring and diagnostics, where applicable. Additional Wix applications, including Wix Pro Gallery, Instagram Feed, and Google Reviews Pro by MarketPushApps, may load external resources necessary to display website content and provide interactive features. Google Site Verification may be used to verify website ownership. These services may process technical information in accordance with their functionality and applicable privacy policies.

Analytical Technologies

We use Google Analytics, Hotjar, and TWIPLA (Visitor Analytics) to understand website traffic, visitor behavior, and interactions with our content. These services may use cookies or other identification technologies to measure sessions, page views, visitor interactions, and website performance. Where enabled, Pinterest analytics may also provide website engagement information.

Marketing Technologies

We use Meta Pixel and Meta Conversions API to measure advertising effectiveness and website conversion activities, which may include page views, product interactions, add-to-cart events, and purchases. Meta Conversions API may transmit permitted event information through server-to-server connections and does not necessarily rely on browser cookies. We also use Pinterest advertising technologies and Pop Convert to support advertising measurement, promotional messages, and marketing performance. Google Tag Manager may be used to manage website tags, with the data collected depending on the individual technologies deployed through it.

Cookie Preferences and Visitor Choices

Depending on applicable law and the visitor's location, non-essential technologies may require consent or be subject to opt-out choices. Visitors may manage applicable cookie preferences through our Website's cookie settings and through their browser settings. Certain optional website features may not function as intended when their associated technologies are disabled. Some third-party integrations may operate according to their own privacy practices. Their collection and processing of information are also governed by the applicable providers' privacy policies.

Information Collected by Third Parties:

In our ongoing efforts to enhance your experience and provide you with valuable services, we may engage with third-party partners, platforms, and services that collect certain information. These third parties may include advertising and analytics providers, social media platforms, and other service providers. The information collected by these third parties may include, but is not limited to:

Usage Information: Information about how you interact with our website or app, such as the pages you visit, the features you use, and your interactions with content.
Device and Browser Information: Details about your device, including its type, model, operating system, browser type, and unique device identifiers.
Location Information: Your approximate geographic location, which may be determined through your device's IP address or other location-based technologies.
Cookies and Tracking Technologies: Third parties may use cookies, web beacons, and similar tracking technologies to collect and store information about your online activities over time and across different websites.
Social Media Information: If you choose to interact with our website or app through social media platforms (e.g., by sharing content or logging in through a social media account), these platforms may collect and share information with us in accordance with your social media privacy settings.
Advertising and Analytics Data: Information related to your interactions with advertisements displayed on our website or app, as well as data collected for analytics purposes to help us improve our services and understand user preferences.

1. Google Analytics & Google Tag Manager (Analytics)

We use Google Analytics to understand website traffic, visitor engagement, and the performance of our Website. Google Analytics may collect usage information through cookies and similar technologies. We also use Google Tag Manager to manage and deploy website measurement and marketing tags. Google Tag Manager does not itself determine which cookies are used; this depends on the individual services configured through it. Information processed by Google's services is subject to Google's applicable privacy policies.

2. Google AdSense (Marketing)

Google AdSense is a program run by Google LLC (“Google”) that allows website owners to show ads on their websites. Google uses cookies and other technologies to collect information about the use of the Website and the Service, such as IP addresses, browser types, and the pages visited on the Website. This information is used to personalize ads shown on the Website and to report on ad performance.

By using the Website and the Service, you consent to the collection and use of your information by Google as described in this privacy policy. If you do not agree with this privacy policy, you should not use the Website or the Service.

You can opt out of the use of cookies by visiting the Google Advertising and Content Network Privacy Policy. You can also opt out of the use of cookies by visiting the Network Advertising Initiative opt-out page.

3. Hotjar (Analytics)

We also use Hotjar, a web analytics and feedback service provided by Hotjar Ltd. Hotjar enables us to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

4. Third-Party Links:
Our website may contain links to third-party websites, including Pinterest profiles. Please be aware that our privacy policy does not extend to these external sites, and we advise you to review their respective privacy policies. Third-party links may include affiliate links or facilitation mechanisms as described in the Terms of Service and Affiliate & Facilitation Disclosure.

We may collect the following types of personal information from you when you interact with us through social media platforms such as Instagram, Pinterest, and LinkedIn:

Contact information, such as your name, email address, and phone number
Demographic information, such as your age, gender, and interests
Information about your use of the social media platforms and our social media pages, such as your browsing history and interactions with our posts
Other information that you voluntarily provide to us, such as feedback or survey responses

We will use the information we collect from you through social media platforms in accordance with the terms and conditions of the respective platforms and as permitted by their privacy policies.

Please note that the collection and use of your information by third parties are subject to their respective privacy policies and practices. We recommend reviewing the privacy policies of these third parties to understand how they handle your data. We do not control the data collection and processing practices of third parties, and their activities are not governed by our privacy policy.

We may use the information collected by third parties for various purposes, including analyzing user behavior, optimizing our website and app, and delivering personalized content and advertisements. We engage third-party service providers that represent compliance with applicable privacy and data protection laws. We do not control and are not responsible for the privacy practices or data handling of third parties.

If you have any concerns or questions about the information collected by third parties or how it is used, please refer to the relevant third-party privacy policies or contact us for further assistance. Your privacy and data security are of utmost importance to us, and we are committed to addressing your inquiries to the best of our ability.

How We Use Your Information

We may use your personal information for the following purposes:

To provide and improve the Website and our services
To communicate with you about your use of the Website and our services
To respond to your inquiries or comments
To send you promotional materials, such as newsletters and special offers
To conduct research and analysis about your use of the Website and our services
To enforce our terms of use and other legal rights
Sharing Your Information

Sharing Your Information

We may share your personal information with third parties as necessary to operate the Website, provide services you request, facilitate quote or pricing requests, comply with legal obligations, and work with service providers and business partners as described in this Policy. Our Website is operated from the United States. Personal information may be processed or stored in the United States or other countries where our service providers operate. Where international transfers are subject to applicable data protection laws, we will apply the safeguards required by those laws.

We may share your personal information with the following parties:

Service providers, such as website hosting companies and analytics providers, that assist us in operating the Website and providing our services
Business partners, such as advertisers and sponsors, that offer products or services that may be of interest to you
Business partners, such as independent kitchen retailers, cabinet suppliers, or dealers, where you have expressly requested pricing or a quote through our Discovery Room or Virtual Showroom. Information is shared solely to fulfill your request. All sharing of information with third-party providers through the Discovery Room or Virtual Showroom occurs only at your request and solely for the purpose of enabling those providers to evaluate your project and prepare pricing.
Law enforcement, government officials, or other third parties as required by law or in response to a valid request for information

Affiliate / Monetization Disclosure

In connection with affiliate links or facilitation services described in the Terms of Service and Affiliate & Facilitation Disclosure, we may share information with third-party providers at your request. If you independently enter into an agreement with a third party, we may receive a referral or facilitation fee. We are not involved in pricing, negotiation, or contractual terms.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the security of your personal information.

Your Rights

You have the following rights with respect to your personal information:

The right to access, correct, or delete your personal information
The right to object to the processing of your personal information
The right to request a copy of your personal information in a structured, machine-readable format
The right to withdraw your consent at any time

To exercise these rights, please contact us at Sabrina@kitchen-design-nyc.com.

Changes to this Privacy Policy

We may update this Policy from time to time to reflect changes in our practices. We will provide notice of any material changes to the Policy by updating the "Effective Date" at the top of this page.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).

You also have the right to request that we delete any personal information about you which we collected from you. Where the California Consumer Privacy Act applies to our business, California residents may have additional rights, including the right to correct inaccurate personal information, request deletion, opt out of the sale or sharing of personal information for cross-context behavioral advertising, and limit certain uses of sensitive personal information. These rights are subject to applicable legal requirements and exceptions. Requests may be submitted using the contact information provided in this Policy.

You can submit your request by sending us an email [Sabrina@kitchen-design-nyc.com].

To verify your request, we may ask you to provide information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

This Privacy Policy shall be governed by and construed in accordance with the laws of the United States of America and the State of California without giving effect to any principles of conflicts of law.